Client
Akvo
Project
Marketing & content strategy
Marketing palette
Marketing strategy
Personas and key messages
Customer journey
Content strategy
Website revamp
Online campaigns
New online leads
Email campaigns open rate
Sales from online leads
Need
Solution
Results
Client
European Association for International Education (EAIE) | EAIE Geneva 2018 | Europe’s largest international education conference
Project
Social media coverage
Marketing palette
Campaigning on Twitter, Facebook & LinkedIn
Live tweeting from conference plenaries and key sessions
Tweets in 3 days
Tweet impressions in 3 days
New followers in 3 days
Retweets in 3 days
Tweet likes in 3 days
Tweet link clicks in 3 days
About the project
From 12-14 September 2018 I managed the social media coverage of the EAIE Conference in Geneva – Europe’s largest international education conference. The project included promoting key conference content on Twitter, Facebook and LinkedIn and live tweeting from plenaries and key sessions on internationalisation. The plenaries had Sally Kohn, CNN commentator and social justice advocate, and Leo Johnson, Environmental economist, as keynote speakers and attracted thousands of attendees.
Every year, the EAIE Conference brings together over 5,500 higher education professionals to discuss the most current internationalisation topics, foster new partnerships and get inspired by prominent figures in the field. EAIE Geneva 2018 was the fifth EAIE Conference I covered on social media, with the first four being managed in my position as marketer at the EAIE from 2011 to 2016.
Client
Beyond Borders Media
Project
Content creation & LinkedIn advertising
Marketing palette
Content creation for blog and newsletter
LinkedIn message ads
LinkedIn message ads open rate
Newsletter open rate
About the project
In June 2017 I managed a month-long campaign for Beyond Borders Media (BBM), an international communication agency for aid, travel and adventure. The campaign was aimed at raising awareness about BBM’s work and expertise in the aid sector.
With that goal in mind, I wrote two blog pieces for the company’s newsletter and produced a series of LinkedIn message ads targeted at relevant professionals in the sector. The blog content was of particular interest in the ads and attracted attention from management-level professionals working in sales, business development, and media and communication in nonprofit organisation management and government administration.
Check out the blog posts:
• 8 sure-fire tips to take your NGO’s marketing to the next level
• 11 storytelling strategies that will boost your NGO’s fundraising
Client
SNV Netherlands Development Organisation
Project
Online campaigns
Marketing palette
Content strategy
Social media
Email marketing
Web analytics
About the project
In my 1.5-year role as Global Marketing & Communications Advisor at SNV Netherlands Development Organisation, I initiated and managed online campaigns to strengthen the organisation’s thought leadership around key products. The campaigns helped position SNV around certain topics, boost visibility and drive engagement among target donors. Campaigns I managed included: COP22/climate action; gender equality; health; youth employment; ending energy poverty and more.
• Developed an editorial calendar based on the marketing plan, the Sustainable Development Goals, key events and relevant international days. This brought focus and consistency in communications.
• Identified themes to focus on.
• Mobilised content around key topics.
• Wrote and edited blog posts around key topics (eg. Looking back at 2016 | Working towards SDG3: healthy lives and well-being for all | Providing youth with concrete employment perspectives | The power of dialogue in accelerating gender equality).
• Managed social media campaigns.
• Produced newsletters to support the campaigns (eg. COP22 newsletter | January 2017 newsletter).
• Adapted the website to effectively showcase the campaigns and trigger engagement.
• Integrated findings from the web analytics.
Client
SNV Netherlands Development Organisation
Project
Digital strategy
Marketing palette
Web analytics
Content strategy
Marketing strategy
Website revamp
Social media
Email marketing
About the project
As Global Marketing & Communications Advisor at SNV Netherlands Development Organisation, I drew up the organisation’s digital strategy for its 26 country offices. The strategy is based on a website and social media audit I conducted, is aligned with SNV’s marketing strategy and includes thorough guidance on how to strengthen SNV’s digital presence. It also outlines ways in which SNV staff worldwide can effectively contribute to online initiatives and provides guidelines to ensure content quality and consistency across all SNV’s digital channels in the 26 countries. The strategy is key in:
• Cultivating relationships with key donors and partners through engaging online content.
• Effectively promoting SNV’s products, programmes and publications across digital channels where donors are present.
• Positioning SNV as thought leader in its relevant sectors and as key contributor to the Sustainable Development Goals through online campaigns.
• Strengthening the SNV brand by ensuring a cohesive tone and voice across the organisation.
Client
Dutch Spark for Clean Cooking Solutions
Project
Event marketing
Marketing palette
Content strategy
Marketing materials
Social media marketing
About the project
As Marketing & Communications Advisor for the Dutch Spark for Clean Cooking Solutions, I managed the project’s event marketing at the 8th International Primary Care Respiratory Group conference in 2016. As part of the initiative, I organised a conference session and created a series of promotional materials to showcase the goals and results of the project (flyers, presentation, session description). As a result, the project sparked the attention of healthcare professionals working on respiratory issues in developing countries.
Worldwide, almost 3 billion people rely on traditional cookstoves and open fires to cook and heat their homes, facing multiple health risks such as injuries and serious respiratory illnesses. Under the umbrella of the Global Alliance for Clean Cookstoves, the Dutch Spark for Clean Cooking Solutions is a coalition committed to providing clean cookstoves for 50 million people in developing countries.
Client
SNV Netherlands Development Organisation
Project
Website & social media audit
Marketing palette
Web analytics
Website revamp
Social media
About the project
As Global Marketing & Communications Advisor at SNV Netherlands Development Organisation, I conducted a website and social media audit, put together a web analytics dashboard with KPIs linked to the organisation’s objectives, and kick-started regular reporting to track the performance of the website and the social media campaigns.
The website audit and reports were key in identifying points of improvement as well as in the creation of a digital strategy and the decision-making regarding a major website revamp. Regular reporting helped improve the online campaigns by indicating what type of content drives more engagement, what should be improved, what topics should be addressed next etc as well as by providing an understanding of the online audience’s demographics, interests etc.
Client
Huygens Talent Circle (HUTAC)
Project
Marketing strategy
Marketing palette
Marketing strategy
Content strategy
Website revamp
Email marketing
Social media
About the project
In my role as a Board member and Marketing Strategist, I advised Huygens Talent Circle (HUTAC) on a new marketing strategy that would increase its member engagement and recruitment.
• Conducted a member survey to measure the level of engagement and identify needs, interests, points of improvement etc.
• Helped define the organisation’s objectives and target groups and advised on a refresh of the service portfolio.
• Crafted a new value proposition and key messages to resonate with the newly identified personas.
• Developed a new website from scratch based on the organisation’s objectives. This included defining the website strategy and structure, developing the design, writing the copy for all pages and advising on the user experience of the new member centre and event registration system.
• Defined a new mix of promotional channels.
• Based on the members’ needs, I came up with engagement tactics.
• Kick-started content generation in order to increase engagement; contributed to the blog.
• Created new marketing materials for events (to increase member recruitment). Advised on the organisation’s video production.
• Developed and executed the marketing plan for the 2015 HUTAC Annual Conference, bringing together a record number of participants, half of whom were new members.
Client
European Institute for Innovation & Technology (EIT) | Awards Ceremony
Project
Social media coverage
Marketing palette
Campaigning on Twitter, Facebook & LinkedIn
Live tweeting from press conference and keynote speech
Reporting on social media analytics
Facebook engagements in 8 hours
Twitter engagements in 8 hours
Event hashtag tweets in 8 hours
About the project
In November 2013 I managed the live coverage of the European Institute for Innovation & Technology’s (EIT) Awards Ceremony on social media. That included putting the award nominees and winners in the spotlight on Facebook, Twitter and LinkedIn (through content about their innovative ideas, quotes, photography etc), live tweeting from the press conference and the keynote speech, and writing summaries of the speeches and the event discussions on the organisation’s LinkedIn group.
This generated high audience engagement during the 8 hours of the event. See some of the stats above.
The EIT Awards celebrate innovation and entrepreneurship in Europe by recognising and rewarding successful start-ups, innovative projects and young entrepreneurial talent. In 2013, the keynote speech was given by Naveen Jain, trustee of the board and vision circle member at the X PRIZE Foundation, board member of Singularity University and founder of the World Innovation Institute, Moon Express, BlueDot, Viome, Intelius, Talent Wise and InfoSpace.